Privacy Policy
Kanes AL Foras Real Estate (“Kans”, “we” or “us”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Law issued by Royal Decree No. (M/19) dated 9/2/1443 AH, as amended, its Implementing Regulations, and the instruments issued by the Saudi Data and Artificial Intelligence Authority (SDAIA). This Policy explains what data we collect through the kans.sa website, why we collect it, how we protect it, and what rights you have in respect of it.
1. Who we are
Kanes AL Foras Real Estate is a real estate broker and marketer licensed by the Real Estate General Authority under FAL licence no. 1200034852, with commercial registration (Unified National Number) 7043113815, in the Kingdom of Saudi Arabia. We are the party responsible for your data received through this website. For all privacy matters, please contact: contact@kans.sa.
2. The data we collect
- What you enter in the enquiry form: your full name, email address, telephone number and its country, the subject of your enquiry, and the text of your message.
- What you send to us directly via WhatsApp, telephone or email.
- Limited technical data recorded automatically to protect the website, such as IP address, browser type and time of visit, which the hosting provider retains in the server logs.
The website does not require you to create an account, and it does not collect card or bank account details. We kindly ask you not to send identity numbers, passport copies or any official documents through the form; we request these when necessary, by secure means, under the brokerage contract.
3. Why we use your data
- To respond to your enquiry and send you the property options you request.
- To provide real estate brokerage and marketing services when you contract with us.
- To fulfil our legal obligations, including those under the Real Estate Brokerage Law and anti-money laundering legislation.
- To protect the website and the form against spam and misuse.
We do not send you marketing messages without your consent, and we do not sell or rent your data to any party.
4. Legal basis for processing
We process your data on the basis of your consent when you submit the form, in order to take steps at your request prior to entering into a contract and to perform that contract, to comply with a legal obligation, or on the basis of a legitimate interest in protecting the website, as permitted by law.
5. With whom we share your data
- Technical service providers who operate the website, email and security (hosting, email service, and Cloudflare’s anti-spam service), only to the extent necessary and subject to their confidentiality obligations.
- Cloudflare Turnstile: the enquiry form is protected by Cloudflare Turnstile to verify that the sender is human and to prevent automated messages. The service usually runs in the background without being visible to you, and processes limited technical data (such as IP address, browser and device type) for this purpose only, in accordance with the Cloudflare Privacy Policy and its Terms of Use.
- Google Analytics: to measure visitor numbers and the most-read pages on an aggregated, statistical basis. Its cookies are stored only after you give your consent in the consent banner, and you may decline without affecting your use of the website. In accordance with the Google Privacy Policy.
- The developer, seller or landlord of a specific property, and only with your consent, in order to complete what you have requested.
- The competent government authorities where required by law.
6. Transfer of data outside the Kingdom
The servers of some technical service providers may be located outside the Kingdom. In such cases, we comply with the provisions of the Law and of the Regulation on Personal Data Transfer outside the Kingdom, and apply appropriate safeguards to protect the data.
7. Retention period
- Enquiry messages and contact details: 24 months from the last contact, after which they are deleted or anonymised.
- Contracts and transaction records: for the periods required by law, including anti-money laundering legislation, which may extend to 10 years.
8. How we protect your data
We use an encrypted connection (HTTPS), restrict access to data to those who need it for their work, and store configuration files and logs outside the website’s public directory. In the event of a breach affecting your data, we will notify the competent authority and inform you as required by law.
9. Your rights
Under the Law, you have the right to:
- Be informed of how your data is collected and processed, and for what purpose.
- Access your data and request a copy of it.
- Request its correction or updating.
- Request its destruction once it is no longer needed, unless the law requires its retention.
- Withdraw your consent at any time.
To exercise any of these rights, please write to us at contact@kans.sa, and we will respond within the statutory period. You also have the right to lodge a complaint with the Saudi Data and Artificial Intelligence Authority (SDAIA).
10. Minors
Our services are intended for persons aged 18 and over, and we do not knowingly collect data from anyone under that age.
11. Cookies
Details are set out in the Cookie Policy.
12. Updates to this Policy
We may update this Policy when our services or the applicable laws change, and we will show the date of the last update at the top of the page.
13. Contact
For any privacy question: contact@kans.sa, or via the enquiry form.